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Communication: Quick Tips

2023-09-10 — Michael Haupt

Here are some gold nuggets for structured and audience-aware communication from my coaching trainer Maik. As with everything concerning communication habits, they’re easy to agree with but hard to adopt consistently. This is about habits, after all.

In brief:

  1. Structure your communication with short labels or “headlines”, giving things an order.

  2. Be aware of attention spans (they’re shorter than you think) and take them into account when structuring. Check in with the other.

  3. Describe scenarios with structure to avoid going to story telling mode (e.g., the STAR model: situation, task, action, result).

It takes practice, but it’s worth it.

Tags: work