Decision Making
2020-11-15 —
Michael Haupt
Decision making is such an important discipline, and it's hard to get it right. It's definitely one of my struggles. This piece is helpful in that regard as it sheds some very clear light on the principles behind it. One key takeaway is that the HiPPO pattern (highest-paid person's opinion) can skew decisions because it leads to disfavouring expertise in favour of plain power, even if the proverbial highest-paid person does not intend that at all. For example, if your boss, or your boss' boss, or someone else "up the chain" has a bit of feedback on The Product, that doesn't necessarily make it a priority one issue. It's just feedback, and you're in charge to do with it what's right.
Tags: work