Finisher Metric
Talking a lot about measuring output, outcome, impact, ... How about taking a step back, looking inward and seeing how a team is doing by looking at some input metrics for teams? As usual, John Cutler nails it. All of the metrics he proposes make sense.
In addition, I'd like to propose another one: in a given time frame, the ratio of things finished to things started is less than or equal to one. This indicates that the team is finishing more than (as as much as) it starts, which is generally a healthy attitude. This metric scales nicely from individuals over teams to entire companies. Where things like Jira are used, it should also be easy to implement and visualise.
(Also consider reading this one on the idea of finishing more and starting less.)
Tags: work