WIP Gets in the Way
At some point, I needed something rather important to be completed (in an asynchronous work collaboration with some folks) that ended up not being completed. I was really frustrated, because I thought we had a clear agreement on both the work that needed to be done and the time by which it needed to be done.
That kind of thing always gets me wondering about my communication of expectations and objectives.
And then Twitter dropped another piece of John Cutler goodness in my lap, and it all becomes clearer. Watch him explain, in a 5-minute video, the maze of circumstances and consequences that lead to things that everyone agrees should happen, well, not happening.
So it’s not just my communication, it’s also my and others' work in progress (WIP) level. Addressing that involves emphasising the exercise of mutually providing the right degree of transparency about what keeps everyone busy, and amplifying the feedback loops around that.
Tags: work